As the economy transitions from recession to normalcy, companies are transitioning from cost-cutting to cost-agility.
Increasingly, businesses are opting for “lighter-weight” service providers that combine a) software technology with b) outsourced services to create a FAO platform offering that delivers exceptional value.
One of Ephor’s goals is to provide timely information and insight about the financial health, market performance, and activity of the outsourcing industry segments that we cover for our investment partners.
I hope you enjoy the FAO report, and that it adds a little insight to your operations. The FAO Brief highlights the current FAO trends and buyers as well as reports on the following evolution of the sector such as:
- The FAO provider landscape today is a highly fragmented market with large separation between the leaders (i.e. those developing a platform) and legacy providers
- There is a BIG! market opportunity as purchase of FAO is forecast to grow significantly
Comments